Privacy Policy

Effective Date: July 25, 2026
Last Updated: July 25, 2026

At Luxor Stables (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (https://www.luxorstables.com) or book our riding tours and holidays.

1. Information We Collect

We collect information that you voluntarily provide to us when making inquiries, booking excursions, or communicating with us. This may include:

Personal Identifiers: Name, email address, phone number, and WhatsApp contact details.
Booking & Excursion Details: Dates of travel, selected tours, group sizes, rider experience levels, and rider weights (collected to ensure safe horse matching).
Payment Information: Records of deposit payments and balance billing (processed securely via our designated payment methods).
Health & Medical Disclosures: Any voluntary health or safety information provided to ensure rider safety during activities.

2. How We Use Your Information

We use the collected information strictly for business and operational purposes, including:

Processing and confirming your tour bookings and riding holiday reservations.
Communicating important trip details, itinerary updates, or meeting location instructions.
Safely matching riders with suitable horses based on weight and riding experience.
Responding to your inquiries, customer service requests, or reviews.
Complying with local Egyptian regulations and official government requirements for licensed stables.

3. Data Protection & Security

We implement reasonable administrative and technical security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. We do not sell, rent, or trade your personal information to third parties or marketing agencies under any circumstances.

4. Sharing Information with Third Parties

Your information is only shared when necessary to fulfill your travel experience, such as:

Local Service Providers: Transport drivers, felucca captains, or Egyptologist guides involved directly in your itinerary.
Legal Requirements: If required by Egyptian law, court order, or official government regulations.

5. Cookies & Tracking Technologies

Our website may use basic cookies and analytics tools to enhance your browsing experience, monitor website performance, and improve overall user navigation. You can choose to disable cookies through your individual browser settings at any time.

6. Third-Party Links

Our website may contain links to third-party platforms (such as TripAdvisor, Viator, or YouTube). We are not responsible for the privacy practices or content of external sites. We encourage you to read the privacy policies of any linked websites you visit.

7. Your Rights & Data Access

You have the right to request access to the personal information we hold about you, request corrections to inaccurate data, or request the deletion of your personal records, provided there are no overriding legal or financial record-keeping obligations.

8. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted directly on this page with an updated “Effective Date.”